STRATEGIC PLANNING
Keyora believes that the best way to assist our clients to maximize the conversion rate of existing customers to a self-service environment is to assign a senior business analyst for the life of the client's partnership with Keyora. Over time, this e-commerce specialist gains an in-depth knowledge of each client's business model and can combine that knowledge with the best practices emerging from industry and other Keyora clients to come up with a set of strategic objectives for the web store.
ANNUAL STRATEGIC REVIEW
Keyora's offers a free annual site audit to existing clients that compares the site's existing functionality with both new features released by Keyora over the course of the previous year and our client's evolving vision for their site. From there, a detailed plan is created that outlines a plan for the current year.
SETTING THE CURRENT YEAR'S ROAD-MAP
Keyora re-invests a significant portion of its revenues back into research and development each year in order to maintain its leadership position in the marketplace. We believe that our clients are the best source of information when it comes to determining what new features to include in the current year's research and development roadmap. By actively participating in the process, our clients have the ability to set our priorities and ensure that the functionality they envision is part of our overall plan for the year. It's this two-way partnership based on mutual respect and understanding that truly sets us apart from the pack.