OUR QUALITY COMMITMENT
Our Professional Services Group's mandate is simple: To provide our clients with what they have asked for, ON TIME, ON BUDGET and ERROR-FREE. If we can achieve that with each and every project, then we will have earned the trust, respect and loyalty of our clients. For a customer service-oriented organization like Keyora, that is the ultimate prize.
This philosophy permeates every aspect of our day-to-day activities. To ensure the highest level of quality, we put each one of our projects through a meticulous quality assurance testing phase that identifies, documents and corrects any outstanding design issues. No less than three individuals thoroughly test each system to ensure that the finished product runs smoothly and follows the business requirements as outlined in the Functional Requirements Document prepared at the beginning of the project.
Keyora also offers a comprehensive warranty on all our implementations, ensuring that you are protected long after your site goes live. To supplement this warranty, Keyora has full-time support desk personnel who are always there to assist our clients as they adjust to the new systems and business processes. Our job is to ensure that your new site is a huge success in the eyes of your customers and trading partners.